Frequently Asked Questions

Not always. Some services are fulfilled by specialized local providers to ensure the best results. All services are coordinated through Lead House Cleaners for a seamless booking experience, so you only work with one point of contact.

Discounts apply to house cleaning services. Specialty services like carpet cleaning may have separate pricing based on provider availability and scope of work. We'll always provide clear pricing information upfront.

No. All services are pay-per-booking with no long-term contracts required. Our membership is month-to-month and can be canceled anytime without penalties or fees.

No. You can book services without joining. Membership is optional and designed for customers who want ongoing savings on house cleaning services. You'll receive information about both savings options after your first cleaning.

No. Clean when it makes sense for you. There's no required schedule or minimum booking frequency — even for members. Book weekly, monthly, or just when you need it.

All new customers must complete an initial deep clean before accessing any discounts. This thorough cleaning establishes a clean baseline and makes future maintenance visits more efficient. After your deep clean is complete, you can choose between the 50% second-visit voucher or the Clean Savings Membership™ for ongoing savings.

No. Membership savings replace the one-time second-visit offer. You choose which savings option works best for your needs — you can't combine both discounts.

We serve Portland, Oregon (including Beaverton, Tigard, and Lake Oswego); Vancouver, Washington (including Camas, Ridgefield, Battle Ground, and La Center); and surrounding areas. If you're unsure whether we serve your location, just ask when requesting your estimate.

Simply fill out our online request form with your cleaning needs and home details. We'll provide a customized estimate within 24 hours. No on-site visit required for the initial estimate.

Standard cleaning includes kitchens (counters, sinks, appliances exterior, floors), bathrooms (toilets, showers, sinks, mirrors, floors), bedrooms (dusting, vacuuming), and common areas. For a detailed breakdown of each service type, visit our Cleaning Options page.

Pricing is based on your home size, service type, and specific cleaning needs. The average standard cleaning runs around $130, but we provide customized estimates for every request to ensure accurate pricing for your situation.

Yes. We understand that schedules change. Contact us as soon as possible if you need to cancel or reschedule your appointment. We'll work with you to find a new time that works.

No. Cleaning professionals bring their own supplies and equipment. If you have specific products you'd like used (eco-friendly, hypoallergenic, etc.), just let us know when booking.